Privacy Policy

Last Updated: 30 July 2025

1. Introduction

Synkrolink ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or use our services. We process your data in accordance with the EU General Data Protection Regulation (GDPR).

2. Data Controller

Synkrolink is the data controller responsible for your personal data. For any privacy-specific concerns, you can contact us at privacy@synkrolink.com.

3. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, email address, company name, and telephone number, that you voluntarily give to us when you contact us through the Site.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and access times.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

5. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your inquiries and provide customer support.
  • Deliver and manage our services.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Ensure the security of our Site and services.

6. Disclosure of Your Information

We do not sell, rent, or lease your personal data to third parties. We may share information we have collected about you in certain situations, such as with third-party service providers that perform services for us or on our behalf, including data analysis, hosting services, and customer service.

7. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that appropriate safeguards, such as Standard Contractual Clauses, are in place.

8. Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Synkrolink aims to take reasonable steps to allow you to exercise your rights, which include:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object to our processing of your personal data.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise these rights, please contact us at the email address provided above.

9. Data Security and Retention

We use administrative, technical, and physical security measures to help protect your personal information. We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer at: privacy@synkrolink.com.